I would like to expand on the comment made in the previous chapter
about managing your email inbox. I used to have a position as
business support manager for a large operation. I was privy to my
manager’s inbox and was asked to periodically manage it for him. I
thought it was an easy enough task—until the first time I saw his inbox
and realized there were over one-thousand emails. Many were read,
while many others were not. Some were important, others were not.
Some were critical, with deadlines that had passed. I had some work to
do. The most critical point when dealing with email is to touch it once.
As soon as you’ve chosen to allow yourself to read it or even preview it,
you must now do something with it. Leaving it in your inbox should
not be an option. Learn to touch it once.
You can effectively manage your inbox with a few easy tips. I normally
filter my inbox by time with the most recent on top. However, for this
exercise, start by filtering your inbox by “Subject” and keep only the
most recent one if it’s a duplicate. Next, review for topics, subjects, or
senders that come on a regular basis that you don’t ever read. If you
can or want to, click on unsubscribe. If you feel there may be a need
to reference it in the future but don’t read it often, establish a setting
to send it directly to your trash, but know that you can get to it if you
need to. Next, go through your current inbox and determine which
emails have tasks or follow-up required. Make actual dates to work
on them. Make appointments for following through by embedding
or inserting the email into the calendar appointment. Email platforms
with synchronized calendars will have tutorials or help if you need
Read your emails once. Even if the email catches my eye as a preview,
I have a rule of thumb to deal with it as soon as it’s seen. It already
distracted me, so I should put it in its proper place. We only have a few
choices in how to handle it: delete it, save it to another file for future
reference, move it to an appointment to do something about it later, or
address it now. Touch it once.
Thomas B. Dowd III’s books available in softcover, eBook, and audiobook (From Fear to Success only):
- Time Management Manifesto: Expert Strategies to Create an Effective Work/Life Balance
- Displacement Day: When My Job was Looking for a Job…A Reference Guide to Finding Work
- The Transformation of a Doubting Thomas: Growing from a Cynic to a Professional in the Corporate World
- From Fear to Success: A Practical Public-speaking Guide received the Gold Medal at the 2013 Axiom Business Book Awards in Business Reference
- The Unofficial Guide to Fatherhood
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